Privacy Policy

1.1 Personal Information

We may collect the following personal information when you create an account, purchase tickets, or interact with our platform:

• Contact information (name, email address, phone number)
• Billing and payment information
• Account credentials
• Profile information (including profile pictures)
• Event preferences and purchase history

1.2 Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• IP address and device information
• Browser type and settings
• Operating system
• Referring websites
• Pages viewed and actions taken on our platform
• Date and time of access

1.3 Location Information

With your consent, we may collect and process information about your precise or approximate location to provide location-based services, such as suggesting nearby events.

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and sending transaction notifications
• Verifying your identity and preventing fraud
• Personalizing your experience and recommending events
• Communicating with you about your account, purchases, and events
• Sending marketing communications (with your consent)
• Analyzing usage patterns to improve our platform
• Ensuring the security of our platform
• Complying with legal obligations

We may share your information with the following categories of third parties:

• Event Organizers: We share necessary information with event organizers to facilitate ticket purchases and event attendance.
• Service Providers: We engage trusted third-party companies to perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• Business Partners: We may share information with business partners to offer joint promotions or services that may interest you.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information in certain circumstances
• Restrict or object to certain processing activities
• Data portability (receiving your data in a structured, commonly used format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Account Settings: You can update certain personal information and preferences by accessing your account settings on our platform.

Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions included in each email or by adjusting your notification preferences in your account settings.

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable legal requirements regarding such transfers.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that such transfers are conducted in accordance with applicable data protection laws, including through the implementation of appropriate safeguards such as standard contractual clauses.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our relationship with you
• Legal obligations to which we are subject
• Statute of limitations for potential legal claims
• Operational necessity and business requirements

When personal information is no longer needed, we will securely delete or anonymize it.

Our platform may contain links to third-party websites, services, or applications that are not owned or controlled by EZTIX. This Privacy Policy applies only to our platform. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

For significant changes, we will provide a more prominent notice, which may include email notifications of privacy policy changes where appropriate.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.